Frequently Asked Questions
Frequently Asked Questions
Technical
What is the Live Broadcast 3.0 system?
The Live Broadcast 3.0 system is an advanced professional live streaming solution designed to deliver high-quality, seamless broadcasts with cutting-edge features like multi-cam support, real-time enhancements, and intuitive controls.
How does the Green Screen Cutout & Smart Background work?
The Green Screen Cutout & Smart Background uses AI technology to remove or replace your background in real-time without needing additional equipment. It’s perfect for creating professional-looking streams, virtual meetings, and content.
What is the resolution of the Sony 48MP camera?
The Sony 48MP high-definition camera provides exceptional image clarity and precision, capturing fine details and delivering a high-quality visual experience perfect for professional broadcasting or photography.
Can I adjust the lighting with the 10-inch ring LED fill light?
Yes! The 10-inch ring LED three-color fill light allows you to adjust the brightness and color temperature to achieve the perfect lighting for your setup, whether you’re streaming, recording, or taking photos.
What makes the capacitive touch screen stand out?
The capacitive touch screen is highly responsive and precise, providing smooth and intuitive navigation. It’s designed for users who require fast, accurate touch input in a professional environment.
How do I set up the system for streaming?
Setting up the system is easy! Simply follow the user-friendly setup guide provided with your product, and you’ll be ready to stream in no time. Our support team is always available if you need assistance.
Frequently Asked Questions
Shipping
Delivery Options & Charges
FREE
International Shipping
We currently ship to Malaysia and selected countries. International shipping rates will be calculated at checkout. Delivery times vary based on destination.
Order Processing
Typically 14 working days.
Tracking Your Order
Once your order has been dispatched, a tracking number will be sent to your email. You can track your order directly through our website.